Someone to speak on my behalf
Having someone to speak on your behalf is often known as advocacy.
Advocacy means having someone who will express your views
and wishes, secure your rights and represent your interests. It
safeguards people who are vulnerable by speaking up for them. It
enables people with physical or learning disabilities, older people
and those with mental health needs to make informed choices and
decisions about their own health and social care.
Advocacy helps you to access information and services, like
benefit entitlement, and to explore choices and options. Advocacy
is completely independent from the organisations that provide
social care services. Advocates act only according to the wishes of
the person they are speaking for. They do not take their own view
of what is best, or try to influence the person to make a different
choice. Advocacy services are not offered by the Council but there
are a number of local organisations that can act as independent
advocates.
What is the Independent Mental Capacity Advocate (IMCA)
Service?
The Independent Mental Capacity Advocate (IMCA) Service provides
an independent safeguard to support particularly vulnerable people
who lack capacity to make important decisions and who have no-one
to act for them.
The Council must consult an IMCA when making decisions for a
person who lacks mental capacity.
Other types of advocacy available:
Self Advocacy helps people speak up for
themselves, with help and support if needed. Wigan and Leigh People
First is a self advocacy group for people with learning
disabilities. See below for contact details.
Citizen Advocacy matches people with
volunteer partners who are members of their local community.
Partnerships are intended to be long-term supportive one-to-one
relationships. Citizen advocacy can help with specific
situations.
Formal, Professional or Crisis Advocacy
is provided for a period of time to work on a particular issue.
Paid advocates focus on a task and can work on a wide range of
issues.
Family and Friend Advocacy happens on a
daily basis by family members or support workers and is not time
limited. It is informal and used most often for children and people
with profound disabilities. Sometimes this type of advocacy goes
unrecognised.
Legal Advocates usually have specialist
knowledge and training; they can be lawyers or advice workers. They
often represent people in formal settings, such as courts,
tribunals or complaint processes and give advice and express
opinion about the best course of action.
Best Interests (Non Instructed) Advocacy
is where an advocate represents what he or she feels a person's
wishes would be, if they were able to express them. Some mental
health advocates are trained to do 'best interests' work with those
clients with dementia who are no longer able to communicate
clearly. This type of advocacy is provided by Independent Mental
Capacity Advocates (IMCA's) under the Mental Capacity Act 2005.
A Circle of Support is a group of friends
and a facilitator who work together to ensure a person in need of
support has a good and full life. They form close friendships and
make sure all support and emotional needs are met. The circle also
provides parents with the reassurance that in the event of them
dying their loved one will still continue to be supported and
looked after, by people who care.
To access advocacy services, contact any of the organisations
listed below.
Useful contacts
Wigan & Leigh People First
Address: The Song Room, Bishopgate, Wigan, WN1 1NL
Phone: 07788 507428 or 01942 233353
Web: www.wiganandleighpeoplefirst.co.uk
Email: wiganandleighpeoplefirst@yahoo.co.uk
Citizens Advice Bureau (Leigh)
Address: 6 The Avenue, Leigh, WN7 1ES
Phone: 01942 267963 (Helpline) 0844 826 9713
Web: www.wigancab.org
Citizens Advice Bureau (Wigan)
Address: Winstanley House, Crawford Street, Wigan, WN1 1NA
Phone: 01942 267963 (Helpline) 0844 826 9713
Web: www.wigancab.org
Age UK Wigan Borough
Address: 68 Market Street, Wigan, WN1 1HX
Phone: 01942 241972
Fax: 01942 615893
Web: www.ageukwiganborough.org.uk
Email: enquiries@ageukwiganborough.org.uk
The Wigan Council Central Duty Team is the first point of contact for all referrals and general enquiries. You can contact them from 8.45am to 8pm, Monday to Friday and 8.45am to 1pm Saturday 01942 828777.